We really value all your help, and the many people who offer support in so many different ways.
Can you help?...
Do you have a few spare hours a week to join us as a volunteer? There is so much more we can do with a little more help!
There is a wealth of local resources to help you, from help with your daily life to support when you need it most.
Our mission statement
... to help and support the elderly living in our community
Our Men's Club meets on the first Friday of every month between 12.30 and 2.30pm at The Day Centre in Banstead. This club is aimed specifically at our male clients who would like to get together with other men in a similar position to themselves and enjoy various activities, a glass of beer and a light lunch.
If you'd like to come along to our next meeting please contact the office. There is a small charge of £5.00 to cover costs.
Our Bereavement Cafe is open on the second Thursday of every month between 11.00am and 12.00noon. It is held at the Banstead Day Centre and offers a chance to meet with others who understand the experience of loss.
The cafe is a space to talk about the pain of bereavement, and to find mutual support and encouragement when you need it most.
Our cafe is run in conjunction with Princess Alice Hospice and the Epsom Deanery. To arrange a place at the cafe please contact our office.
As well as our cafe there are others available:
St. Mark's Church in Great Tattenhams hosts a meeting between 10.30am and 11.30am on the second Saturday of each month. Please phone 01737 353011 for more information.
St. Mary's Church Hall, London Road, Ewell KT17 2AY meets on the third Tuesday of each month 2.45pm - 3.45pm. For more details phone 020 8393 2643
We give free information & advice on a huge range of services. Contact us if there is something bothering you or you cannot find the information you need.
- Home Care providers
- Delivery of frozen meals
- Community alarms
- Equipment and aids to daily living
- Health and Welfare Organisations
- Obtaining financial support
- Bereavement help
- Home Safety and Security
- Funeral Plans
- Home dental care
- Care for carers
- Recommendation of local tradespeople
We have a pool of volunteers with their own cars to provide transport, and escort elderly patients to and from health and welfare appointments. A charge is made to cover costs.
Call 01737 370078 with at least 48 hours notice, and preferably at least a week
(leave a message and we will get back to you)
If the answer phone is on please leave your name and number and we will return your call.
We prefer at least one week's notice, but at least 48 hours if possible.
About Our Transport for Health Service
- A driver will collect you from your home and drive you to the appointment
The driver waits for you, and when you come out of your appointment will then return you home.
If you would like a friend or relative to accompany you we can take an extra passenger
We can take wheelchairs
What is the Cost?
We make a modest charge to cover our costs. You do not pay the driver directly, but wait for us to send you an invoice which you can either pay by cheque via the post or personally pop into the office.
Examples of return costs are shown in the table below, or
|Transport Prices 2013|
|Ashley Centre G.P. Surgery||£8.00 (includes car park fee)|
|Bourne Hall Clinic||£10.00|
|Clockhouse Medical Centre / Epsom||£6.00|
|Dentist / Caterham (23 Essendene Road Caterham CR3 5PB)||£9.00|
|East Surrey Hospital||£13.00|
|Ebbisham Centre Epsom||£8.00 (includes £2.50 car park fee)|
|Limpsfield Chiropractic Clinic||£18.00|
|Local GP Clinics||£6.00|
|Macular Club||£12.00 (per person)|
|North Downs Hospital (46 Tupwood Lane Caterham CR3 6DP)||£16.00|
|Old Cottage Hospital / Epsom||£6.00|
|Poplars / New Cottage Hospital||£12.00|
|Royal Marsden Hospital / Sutton||£10.00|
|Shadbolt Park / Worcester Park||£12.00|
|St Anthony’s Hospital||£12.00|
|St George’s Hospital||£16.50|
|St Helier Hospital||£12.00|
|St Peter’s Hospital||£28.50|
|Other Journeys||£0.55p per mile|
These charges include a waiting time of up to two hours. If you need to spend longer at your appointment please make sure that you let us know at the time of booking, and you will be invoiced for two drives.
Our Allotment opens on 6th April 2017
We have been working on this new project since October 2016 and we are nearly ready for the Grand Opening to be attended by the Mayor of Reigate and Banstead Council. The allotment is in the grounds of Greenacres Care Home, in the Banstead Horseshoe and will be open to the public on Tuesday's 10.30am - 12.30pm and Fridays 2 - 4pm through the Spring and Summer. Visitors will be invited to join the volunteers to assist with the allotmenteering or just sit for a while and enjoy being outside.
We are very grateful to the Surrey Community Trust for a grant of £2000 for this project and we will be posting regular updates on the website as the season progresses.
If you would like to be part of this exciting new venture please contact the office for more information. Please also get in touch if you know any elderly people who you think might like to join us. For more information please follow this link to download our Winter 2017 newsletter. There is an article about the allotment on page 3
We have a minibus which has been specially adapted to carry elderly clients and up to three wheelchair users.
It is used most days to transport our elderly clients and is also available for hire at very reasonable rates for other organisations concerned with the elderly. We have a team of dedicated volunteer drivers and escorts and to find out more details about this service please contact the office.
Older people in the area regularly meet socially on alternative Wednesdays and occasional Thursdays
Help is available if you, or an elderly person you know, has difficulty getting out and about, due to illness or mobility problems.
It may be help with shopping, or just popping in for a cup of tea and a chat on a regular basis if you are feeling lonely.
We have a member of staff who will visit you at home to discuss any problems you might have and assist you in accessing the services that you require.
There is no charge for the visiting and assessment service. There would be a small charge to cover fuel costs for any shopping trips.
Do you find it difficult to cut your toenails? We have joined together with Age UK Surrey to offer a toenail cutting service which we call "Feet First".
This is a very popular service so you will need to book. For more details please click on the link below. To arrange your appointment please contact our office.
PLEASE NOTE for appointments for Age Concern Banstead ONLY please telephone our office :
01737 352156 Monday - Friday 10.00 until 3.00
If you are unable to get out and about we can help you learn the basics at home. Perhaps you would like to get to grips with email or video chat with your family and friends - we can helpy you to do this.
We sometimes have volunteers who would be willing to give up an hour or so of their time to help you learn your computer.
We ask for a donation of £10 per hourly session.
Please contact the office if you are interested and, if necessary, we can put you on our waiting list.
Does your hearing aid need a change of battery or a bit of an overhaul?
We hold regular hearing aid clinics, this service is available every 4th Wednesday of the month from 12:30 - 14:00. For more details of this free service please contact the office on 01737 352156.
The contribution of our Volunteers is essential to help meet the needs of many older people in our community. We very much value our volunteers , and support them in their work.
What to Expect as a Volunteer
As a volunteer, we want you to feel part of the Team and to be involved in the planning, development and improvement of our services. We will also support you with help, supervision and encouragement.
Drivers with their own vehicles to take clients to health, welfare and other appointments. We pay a mileage rate towards the cost.
We operate a mini-bus for the use of our club and for hire. Volunteer drivers are sought to help out as when needed. We provide an escort on all trips
Visiting lonely elderly people
Getting shopping on a regular basis for an elderly person, or taking them to the shops, thereby assisting them to remain independent
Help at our Club or in the office
Help with our information service
Help with fund raising activities and ideas for fundraising
Helping with computer skills or gardening odd jobs
- Making a one off home visit to an elderly client following hospital discharge
Choose how you can support us - we are very grateful for all donations & legacies, and there are many ways you can donate ...
Ways to Donate
By Cheque or Cash
We are pleased to receive cheques and cash. Please make sure that any cheques or bequests are specifically for Age Concern Banstead. If this is not clear, any funds may go to other Age related charities and not benefit older people in our area. Please make cheques payable to Age Concern Banstead
Membership of Age Concern Banstead is open to all and costs just £12 a year. Please download the application form here or visit our Membership page for more information about what is included with your annual membership.
Via Pay Pal
If you shop online then please consider using easy fundraising. This will mean that Age Concern Banstead receives a payment from many different retailers each time you buy anything online, without it costing you anything extra.
Please consider becoming a member of Age Concern Banstead. It is open to everyone and only costs £12 a year.
We have put together a selection of useful links for other organisations that you may find useful. For general advice please visit the Age UK document library
Counselling directory connects those in distress with qualified/registered counsellors and psychotherapists